Local orders take 1-2 business days to be delivered to you and we ship within 1 business day. International orders take 3-5 business days to be delivered via ParcelForce/GLS and we ship within same 1 business day. Shipping time might vary depending on location, shipment method and other factors.
Most UK orders over £250 will have free shipping. Orders
under £250 will be charged from £12.00 for shipping depending on your
chosen delivery method and country. Larger items such as Plasterboard, Soundproofing Sheet Materials, Bulk Pallets and our Silent Space Isolation Booths will be charged at pallet rate from £65.00. The full price will be displayed at
We ship throughout the UK and Europe. If our cart is not set-up for your destination country please contact us with your requirements and we will email you a shipping quote based on the information you provide.
The current list of standard shipping distinations are:
Austria Belgium Czech Republic Denmark Finland France Germany Guernsey Hungary Ireland, Republic of Isle Of Man Italy Jersey Luxembourg Monaco Netherlands Norway Poland Portugal San Marino Slovakia Slovenia Spain Sweden Switzerland,
No. Currently, we have a 'virtual' catalog. In order to ensure that our
customers have access to the most current styles, prices, sizes, and
overall selection, we do not publish a catalog. If there is a particular product or design that you are interested in, please feel free to contact us and
we will be happy to help you locate it.
Yes we do! To get in contact with one of our live chat specialists, look
for the Live Help button located on the bottom right hand of any page. Please be aware that we only have live chat available during normal office hours.
You have the option of exchanging an eligible
order instead of returning it for a refund. The funds from the original
order will be transferred to a Gift Card when the exchange is
processed. If the exchange order is returned, we will issue the refund
back to a Gift Card for the full amount (minus shipping). An exchange
also requires the original order to be returned to us within 14
days. If we do not receive the original order within 14 days, the credit
card on file will be charged the full amount of the replacement order.
Please give us a call, chat, or email, and we will gladly share more
details on how to process an exchange.
For the vast majority of returns, it takes about 2-3 Business Days for
your package to come to us, inspect your return,
process it into inventory, and complete your refund. If the refund is
being issued to a credit card, depending on your credit card company, it
may take an additional 2-10 Business Days after your credit is applied
for it to post to your account.
A cookie is a small amount of data that is sent to your browser
from a web site and is stored on your computer's hard drive. If your
browser's preferences allow it (most browsers are installed with cookies
enabled), each web site can send its own cookie to your browser. To
protect your privacy, cookies do not store personal information but
instead use anonymous unique identifiers. Each web site can only access
the cookie they have sent to your hard drive, not the cookies sent by
other web sites.
You need to enable cookies on your browser to enjoy all the shopping
features on Zappos.com. Cookies need to be enabled on your browser so
you can add products to your shopping cart and to access your account
information. If you share your computer with others and you do not want
them to have access to your account information, be sure to log out
before leaving your computer unattended. You can log out by clicking on "Logout" link at the top of the page.
This is not advised. Painting the foam will block the open cells and render the foam useless. If you would prefer to have acoustic treatment with colour then our fabric wrapped acoustic panels are a popular option.
Yes they are. All of our products have been designed with the home user in mind. All our products and systems are designed in such a way that anyone with basic DIY skills should be able to complete the installation. If you need advice about installation or ned us to recommend a company who may be able to do the work for you please contact us.