Help Center

Help Center

Frequently Asked Questions

What methods of payment do you accept?

What are your dispatch and shipping times?

How much will it cost to ship my order?

What destinations do you ship to?

Do you have a catalogue?

Do you have live chat support?

How can I write a review on a product?

How do I unsubscribe from your mailing list?

I want to return my purchase, what should I do?

I want to exchange my order instead of return it.

How long will it take for the refund to come through?

When placing an order I get an error message stating that there has been an authorization failure. What went wrong?

What are cookies? Do I need to enable cookies on my browser?

Do you offer Gift Cards?

What is the best method to use for cleaning my acoustic panels?

Can I paint acoustic foam?

Are your products easy to install?