. Visit our website at www.advancedacoustics-uk.com. 2. Browse our products and select the items you wish to purchase. 3. Add the selected items to your shopping cart. 4. Proceed to the checkout page. 5. Fill in the required billing and shipping information. 6. Select your preferred payment method. 7. Review your order details and confirm the purchase. 8. Complete the payment process.
We currently accept AMEX, Apple Pay, ClearPay, Diners Club, Discover, Google Pay, Maestro, Mastercard, Shop Pay, Union Pay, Visa.
Yes, we offer bulk and wholesale discounts on large quantity orders. For more information about bulk pricing or to discuss your specific requirements, please send an email
The processing time for your order will vary depending on various factors such as the product ordered. Typically, our standard order processing time is 1-2 business days. For custom made orders it will be longer. Please note that processing time does not include shipping time.
We understand that you may need to make changes to your order after it has been placed. We will do our best to accommodate your request. Please contact our customer support team at here as soon as possible with your order details and requested changes. We will assist you accordingly.
Once your order has been processed and shipped, you will receive a confirmation email containing the tracking information. You can use this information to track the status of your order. Alternatively, you can log in to your account and navigate to the "Order History" section to track your order. If you have any issues or questions regarding tracking, please contact our customer support team.
The delivery time for your order depends on your location and the product being delivered. Typically, our standard delivery time within the UK is Next Working Day. Please note that international orders may take longer to arrive.
Yes, we offer international shipping to various countries. During the checkout process, you will be able to select your country for delivery. Please note that additional shipping fees, customs duties, and taxes may apply for some international orders. These charges are determined by your country's customs authorities and are the responsibility of the recipient.
We take great care in packaging our products to ensure they arrive in excellent condition. However, in the rare event that your order arrives damaged, please notify our customer support team immediately. Provide them with the necessary details, including photographs of the damaged items and packaging, if possible. We will work with you to resolve the issue and arrange for a replacement to be dispatched or refund as necessary.