UK Shipping Charges

Orders with a value of £0.00 - £59.99 - £9.00 carriage charge with next working day tracked delivery.

Orders with a value of £60.00 - £99.99 - £12.00 carriage charge with next working day tracked delivery.

Orders with a value of £100.00 or more qualify for free next day shipping.

Excluded items

For carts which contain Soundproofing Mat (MLV), SilentBoard, QuietPanel, Silent Floor Ultra, M20 and R10 the following charges apply

£9.00 carriage for the first item and £4.00 carriage for every item added up to a maximum charge of £75.00.

Plasterboard and Bulk Products have a £75.00 pallet charge per item.

 

Further Information

Studio Foam Products

We currently use DPD, DX Freight and Parcel Force as our parcel courier for the U.K. For orders that are to be shipped to selected EU countries we use GLS or DPD.  Please scroll to the bottom of this page for more information regarding our EU service. All prices are inclusive of VAT.  All parcel orders are processed and dispatched the same or next working day and are sent on a next day service for U.K. Mainland.  Shipping times for orders being shipped outside the UK will vary however it should take no more than 7 working days.  All of our Studio Foam products are usually kept in stock and available for immediate next day delivery. Orders placed before 2pm Monday to Friday will be dispatched the same day. Orders received after this time or at a weekend will be dispatched the next working day on a next day service.  If the order is to travel further afield we will tell you the shipping time when we quote you with a shipping cost. 

 

PLEASE NOTE: Whilst we take every step to ensure your order is delivered to you within our agreed time frame once an order has left our factory it is the responsibility of the postal or courier service to deliver the order within their specified time. Advanced Acoustics will not be held responsible for late delivery of any orders specifically arranged to be delivered by a specified date due to carrier issues. Whilst orders are sent out on an overnight service and 99% of the time orders do arrive on time we cannot guarantee that the carrier company will deliver your order the next working day.

 

Cinema And Listening Room Products

All of our High End Audio products are made to order and there is usually a 2 week lead time however we will confirm this with you when we receive the order.  The same shipping costs apply for the Cinema And Listening Room Products as those above.

 

Office Acoustic Treatment

The same is the case with the Office Acoustic Treatment; these products also have a 2 week lead time however we will confirm this with you when we receive the order.  The same shipping costs apply for the Office Acoustic Treatment as those above.

  

Soundproofing Products

Most of our soundproofing products are shipped by pallet due to size and weight.  If however you require only a few small items that won't require pallet delivery such as an acoustic vent or some resilient tape and our shopping cart will automatically calculate a cheaper method of shipping.  All soundproofing orders which are placed before 10.30am Monday to Friday are processed and dispatched on the same day. Orders received after this time or at the weekend are processed and dispatched on the next working day. All palletised orders are shipped on a 1-2 day service however usually arrive the next day.  When an order is ready to be shipped by pallet you will be emailed with a delivery date.  If this date is not suitable please call us immediately so that we can try to re-arrange delivery.  If no one is home to receive the delivery and a second attempt has to be made there will be a re-delivery charge of £25.00.

PLEASE NOTE: FREE SHIPPING DOES NOT APPLY WHEN ORDERS INCLUDE ANY SOUNDPROOFING MATERIALS

 

EU Shipping

We are now shipping to selected EU Countries.  Our website and cart has been configured to allow orders to be processed from and shipped to the following countries

  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Hungary
  • Italy
  • Luxembourg
  • Malta
  • Netherlands
  • Northern Ireland & Islands
  • Norway
  • Poland
  • Portugal
  • Republic Of Ireland
  • Spain

As of the 1st of January 2021 any EU orders will be shipped as DDP which means that we as the supplier are responsible for paying for all of the costs associated with the delivery of goods right up until they get to the named place of destination. The buyer is then responsible for unloading the goods at the end destination.  These charges are covered by the sales tax paid when complete checkout.  There should be no further payment due to the customer to receive the order at its end destination.

We are not permitted to ship our Contact Adhesive outside the UK as this is classed as a hazardous goods.  For any orders that are placed that include adhesive we will refund the cost of the adhesive and simply not ship it with the order.  Our Acoustic Tile Kits which include a free can of adhesive will not be shipped with the free can.

If you require a number of items we may be able to mingle products together in order to use less boxes or it may be cheaper to send the order by pallet.  So if you do require a number of items or would like to get an accurate shipping quote before placing the order please don't hesitate to contact us.

 

Other Notes

Orders over £200.00 can only be shipped to the billing address.  If an alternative address is required please contact us before placing the order.